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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

How long does it take for me to receive my order?

Our maximum PERIOD of delivery is a WEEK 
You will get a tracking link in which all details will be given LIKE:  The estimated time AND Tracking details

How do I create an account?

Just click on my account
Fill the neccessary details

How do I change my shipping address?

Go to – MY ADDRESS

How do I track the status of my order?

Tracking id will be provided on the sms and email 
Track Here

Will you keep my credit card information on file?

No , we will not save your credit card information 
We dont have any access to save your details 
We have integrated with the 100% secure payment gateway 
Where we cannot have any access to your personal details 

Do you charge sales tax?

No , We do not charge any extra tax from the customer
Tax is included in our product costs

Do you ship to my country?

Currently we are working in India only but we will be serving in other countries soon

Will my items come in one package?

YES , All your multiple orders
will come in one package
If you need to swap an item

Returns and Exchanges

What is your returns policy?

As per our product Configration
Tempergaurd are not reusable in nature , so we don’t provide returns but we provide replacement if there is any manufacturing default by us

I received the wrong item

We Will send you new product ASAP
Just whatsapp or Call us with your issue
+918595491300
+919717470904

My order arrived damaged

We Will send you new product ASAP
Just whatsapp or Call us with your issue
+918595491300
+919717470904

Where should I mail my authorized return?

TEMPERGAURD
17/66 GEETA COLONY DELHI -31
+918595491300
+919717470904
IN MOST OF CASES WE ARRANGE RETURN PICKUP FOR CUSTOMER

How do I receive customer support?

Just whatsapp or Call 
+918595491300
+919717470904

What do I do if I entered an incorrect shipping address?

Just whatsapp or Call 
+918595491300
+919717470904
We will help you with your issue

Can I change or cancel an order after I’ve submitted it?

GO TO – MY ACCOUNT

Can I pre-order an item that is sold out?

YES ,CALL OR WHATSAPP FOR MORE DETAILS 
+918595491300
+919717470904
Free shipping all over india

On all orders above 500rs

Easy tracking link after order

you will get tracking link in 24-48 hours after ordering

Manufacturing Warranty

if your order do have any manufacturing default you will get free replacement

100% Secure Checkout

PayPal / MasterCard / Visa / Paytm